I bought a TXT App Now subscription, but it keeps asking me to purchase it again. How can I fix this?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:42 AM by Support Team

Don't worry, this can sometimes happen. Here are some steps you can try to resolve the issue:


  1. Check Your Subscription Status:
    • Confirmation Email: Look for the confirmation email you received after purchasing the subscription. 
    • App Settings: Open the TXT App Now app and navigate to the settings section. Look for a menu option related to "Subscriptions" or "My Account." This section should display your current subscription status.
  2. Try Restoring Purchases:
    • look for "Restore Purchases" option in the settings to sync your purchase history.
  3. Restart the App and Update:
    • Sometimes a simple restart can fix temporary glitches. Close the TXT App Now app completely and then reopen it.
    • Make sure you're using the latest version of the app. Outdated versions might not recognize recent purchases. Check for updates in the App Store and install them if available.
  4. Verify Account Details:
    • Double-check that you're logged into the correct account within the TXT App Now app. This should be the same account you used to make the purchase.
  5. Confirm Payment Method:
    • Ensure the payment method you used for the subscription purchase is still valid and hasn't expired or been declined.
  6. Contact TXT App Now Support:
    • If none of these steps work, reach out to TXT App Now's customer support team directly. They can investigate the issue further and provide more specific assistance.

Here's how to contact them:

  • Email: Send an email to support@wificalling.app with a clear explanation of the problem. You can also mention details like your purchase confirmation email or transaction ID to help them troubleshoot faster.



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