Will my number remain functional if the subscription renewal fails?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:42 AM by Support Team

If your TXT App Now subscription fails to renew, here's what to expect:

  • Number Termination: Your assigned virtual phone number will be deactivated and become unavailable for use.
  • Loss of Service: You won't be able to receive or make calls and texts through that number.


Regaining Access (Limited Window):


There's potentially good news! TXT App Now offers a grace period:

  • 7-Day Window: You have "7 days" after your subscription expires to resubscribe and reclaim the same virtual phone number.
  • Applicable Subscriptions: This applies specifically to monthly or yearly subscriptions.


Recommendation:

  • Automatic Renewal Consideration:  If you rely heavily on your TXT App Now number, enabling automatic subscription renewal might be a good option to avoid service interruptions. 
  • Check App Settings: Review your TXT App Now app settings to see if automatic renewal is an option and if it aligns with your needs.


Remember: The information provided here is based on available information and might change in the future. It's always recommended to consult the TXT App Now app, website, or support for the latest details on their subscription policies and grace periods.


 

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