Why isn't my phone ringing when I'm using the TXT App Now app?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:45 AM by Support Team

Don't worry if your phone isn't ringing for TXT App Now calls! Here are some troubleshooting tips to get things working again:

  1. Check In-App Sound Settings:
    • Muted Notifications: The first thing to check is your in-app sound settings. It's possible that notifications for TXT App Now calls are disabled.
    • Here's how to enable in-app sounds:
      • Open your device's Settings app.
      • Scroll down and tap on TXT App Now.
      • Look for the Notifications section.
      • Make sure Allow Notifications is toggled on.
      • Within Notifications, you might also see a Sounds option. Ensure this is toggled on as well to allow ringtones for calls.
  2.  Update the TXT App Now App:
    • Outdated Versions Can Cause Issues: Using an outdated version of TXT App Now might lead to notification bugs. Check your app store for any available updates and install them if necessary.
  3. Verify Your Internet Connection:
    • Stable Connection is Key: TXT App Now relies on a stable internet connection (Wi-Fi or mobile data) to receive calls. Make sure you have a good signal and try switching between Wi-Fi and mobile data to see if that resolves the issue.
  4. Still Having Trouble? Contact Support:
    • If you've tried these steps and your phone still isn't ringing for TXT App Now calls, reach out to their support team for further assistance. They can investigate the issue based on your specific situation. Here's how to contact them:
    • Email: support@wificalling.app

By following these steps and reaching out to support if needed, you should be able to get your TXT App Now calls ringing again and avoid missing important calls.


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