How can I allow the app to run in the background?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:44 AM by Support Team

Want to stay reachable with TXT App Now even when the app isn't open? Here's how to keep it running in the background!


By allowing TXT App Now to run in the background, you won't miss any calls or messages even if you close the app. Here's how to set it up:


  1. Disable Low Power Mode:
  • Open your device's Settings app.
  • Locate the Battery section.
  • Find Low Power Mode and make sure it's turned off. This ensures your device doesn't restrict background activity to save battery when it's not essential.


       2. Enable Background App Refresh for TXT App Now:

  • Open your device's Settings app.
  • Find the Apps section.
  • Locate TXT App Now in the list of apps.
  • Tap on TXT App Now.
  • Look for Background App Refresh.
  • Make sure Background App Refresh is turned on for TXT App Now.


Important Note:

If the Background App Refresh option for TXT App Now appears inactive even when set to "ON," you might need to enable a system-wide setting first:

  1. Go to your device's Settings app.
  2. Tap on General.
  3. Find Background App Refresh.
  4. Turn Background App Refresh on. This enables the overall background refresh functionality on your device, allowing you to then control it for individual apps like TXT App Now.


By following these steps, you'll ensure TXT App Now can run in the background and keep you connected with calls and messages even when the app isn't open.

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