I received an error message when trying to send a text. What should I do?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:44 AM by Support Team

Uh oh! Looks like you encountered an error message while trying to send a text with TXT App Now. Let's troubleshoot!


There are a few reasons why you might see an error message:

  1. Insufficient Credit:
    • Free App-to-App: Sending messages between TXT App Now users is free. However, if you're trying to text someone who doesn't use TXT App Now, you'll need to purchase credits. Attempting to send a message to a non-user without credits will result in an error.
  2. Check Your Internet Connection:
    • Online is Key: TXT App Now relies on a stable internet connection (Wi-Fi or mobile data) to send messages. Make sure you're connected before trying to send a text.
  3. Specific Error Message:
    • Details Matter: If the error message provides a specific code or message, note it down. This information can be helpful when contacting support.

Still Having Trouble?

If you've tried these steps and are still getting error messages, contact TXT App Now support for further assistance.


Here's what information to include in your email:

  • Your TXT App Now Number: This helps them identify your account.
  • Recipient's Country Code: Specifying the recipient's country code can help pinpoint compatibility issues.


Email: support@wificalling.app


By providing these details, the support team can investigate the issue further and provide more specific solutions.

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