I deactivated my TXT App Now account and deleted the app, but I'm still getting charged. Why is this happening?

Created by Support Team, Modified on Tue, 30 Apr, 2024 at 11:45 AM by Support Team

It's important to understand that simply closing your TXT App Now account or deleting the app won't automatically cancel your subscription and stop charges.


Here's why:

  • Subscription Management: Subscriptions for TXT App Now are managed through your App store. Deleting the app itself doesn't affect your subscription status.


How to Stop Charges:

To prevent further charges, you need to cancel your subscription directly within your app store. Here's how 

  1. Open your App store.
  2. Locate your account settings section.
  3. Look for the section on subscriptions or in-app purchases.
  4. Find your TXT App Now subscription and cancel it.


Important Note:

  • TXT App Now doesn't handle subscription cancellations or refunds within the app. Everything related to managing subscriptions is done through your app store.


By following these steps, you should be able to cancel your TXT App Now subscription and prevent future charges.

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